Glamia

Last updated: [27/12/2025]

Welcome to the Glamia Help Center. We’re here to make your shopping experience smooth and transparent.

📦 Order & Delivery

Q. How long does delivery take?
Orders are usually delivered within 5–7 business days, depending on your location.

Q. How can I track my order?
Once your order is shipped, tracking details will be shared via SMS or email.

Q. What if my order is delayed?
Minor delays may occur due to logistics or weather conditions. For major delays, contact us.

❌ Order Cancellation

Q. Can I cancel my order?
Yes. Orders can be cancelled within 2 hours of placing the order.

Q. Can I cancel after shipping?
No. Once shipped, orders cannot be cancelled.

🔁 Returns & Refunds (Quick Overview)

For detailed terms, please refer to our Return & Refund Policy page.

  • Returns accepted only for damaged, defective, or incorrect products
  • Request must be raised within 48 hours of delivery
  • Unboxing video is mandatory

💳 Payments

Q. What payment methods do you accept?
We accept payments via Razorpay (UPI, Cards, Net Banking) and Cash on Delivery (COD).

Q. Are online payments secure?
Yes. All payments are processed securely via Razorpay.

📩 Contact Support

For any help, email us at:
glamiahq@gmail.com

Please include your Order ID for faster support.